The way we charge monthly fees has been updated.

From now, the monthly fees will be charged from point of your account going live. How does this look? See the example below:

Your account is made live on March 17th. Your first monthly fee (charged on the 1st of the month) will include both the monthly fee for April and the pro-rated fee for the portion of March that you were live. You will receive separate invoices for these.

Fees will also be adjusted if you switch plans part way through a month. So whether you upgrade or downgrade, you will not be charged too much or too little.

If you decide to close your account with us, we will also only charge you for the portion of the month that the account remains live.